MyOwnCreation.

Frequently Asked Questions (FAQ’s)

Have a look at the list of FAQ's and if you can't find the answer you are looking for you can e-mail your question to us on info@MyOwnCreation.co.uk. We will answer all questions as soon as we can and, if appropriate, post it to the site.


	What is the item rating? When you click on the image to view the items details you will see an item rating similar to: 5/82. The 5 shows that the item has been opened for viewing 5 times and the 82 shows that the item has actually been seen in a search (but not clicked on for viewing) 82 times.

	Are there any hidden costs or charges? No. This site is FREE to use and list (text) your work and we do not charge a commission of your sales. If you want to, you can buy one of our optional extras to go with your listing. You will find them listed when you edit the details about your work.

	I have'nt received any emails from you, why is that? Once you have listed an item you will receive a confirmation email from our server automatically. Our server also handles the emails from potential customers. If your email system has a SPAM KILLER, it is VERY IMPORTANT that you change it to allow mail in from system@myowncreation.co.uk.

	How can you provide this web site for nothing? We rely on donations, optional extras and advertising for our income and development. Please support our advertisers and if you have found this site useful, perhaps you could make a donation to help us keep it going for free.

	*How much commission do you take from each item sold?* We do not take any commission on your sales.

	*I have no idea how much my work is worth, can you help?* We don't give valuations on work but why not let market forces do the work for you? Just list your work with a price of 'OFFERS' and see what happens.

	*I dont want to sell my work, can I just list it to show it off?* Yes you can.

	I am a professional artist, can I show my work on this site for free? Yes you can. Amateurs and professionals of all standards can show their work on these pages.

	*Can I give you some feedback on details I see or items I look at?* We are certainly working on giving you the chance to give some feedback on the items you see on this site but for the moment, its not available. Coming soon!

	*My digital photograph/image is too big for your site, what can I do?* This web site will only allow digital photgraphs/images up to 200mb in size. You can either try to reduce the size yourself with your own software or you can link to www.resize2mail.com where you will find a free re-sizing tool.

	I make items that currently don't have a category, can one be created? Yes indeed! If you would like to send as much detail as possible to info@myowncreation.co.uk then we will try our best to accommodate you. Please do not suggest categories that are too narrow or specialised as we want as many people as possible to benefit from it.

	Is MyOwnCreation and auction site? No. The artists and craftsmen who list their work have entered a guide price for you. It is entirely up to you if you want to negotiate a better price when you make contact.

	*I have found an item I would like to buy, what do I do next?* For now, you can send a confidential e-mail to the seller who will come back to you with an answer directly. If you have any problems you can always contact us on info@MyOwnCreation.co.uk.

	I have listed my item but its set as 'pending' so people can't contact me. What's the problem? The chances are that you have not added a photograph of your item. We want every item listed to carry a photograph to increase the interest in it. It also keeps the quality of the site up. Other reasons are: Listing too general. The site is for specific items only. Listing advertises a website. This is not allowed. We want specific items only. If you want to advertise your company or a range of products then perhaps the Corporate Adverts would be better for you. See Corporate Advertising